+34 722 82 34 50 

Follow us on Facebook 

​

FAQ - Return Policy - Distributors - Privacy Policy and Legal Notice - Cookies Policy

Ball Rescuer  - www.ballrescuer.com - Copyright 2017

If you need help with a problem for which you cannot find the answer, contact Paula by Whatsapp

​

–

​

+34 722 82 34 50

or drop a line to  support @ ballrescuer.com

​

Other sections

Need more help?

8#     How to close the lid correctly 

​

This video shows how to close the lid correctly.​

• Video "How to close the lid"
• Video "How to use the Ball Rescuer"

​

​

​

​

Important tip:

Balls recharge best at 28-30 psi. By putting more pressure, the only thing that is achieved is to shrink the pores of the rubber and less air enters, in addition to shortening the life of the pressurizer.

​

1#   The container does not fit the Ball Rescuer 

​

The container you have chosen, despite being compatible, cannot be fully pressurized

This can be due to two causes:

Either, within the compatible brands, you are using one of the containers that are wider, or it belongs to the group of 10% of compatible containers that present pressure losses.

To detect if it is the first case, look carefully at the opening of the flange before starting the pressurization. If it is greater than 3 or 4 mm, as shown in the container on the right in the photo, then it is very possible that there will be pressure losses after a few hours.

In the second case, we have to say that there are 10% of compatible containers with which pressure losses occur for reasons that are not very clear. It seems that it has to do with the depth of the impact notches that appear in the metal ring as a result of the manufacturing process, or because the ring could be deformed even though it is not noticeable.

In these two cases, you will have to discard the container and try another of the compatible brands. You will surely find one easily.

2#   I just received the BR pressurizer and I can't get it to work

​

What container do you use? Have you tried changing it?

That container is not compatible. You have to use Head, Sioux, Dunlop or Slazenger. Then you can put inside the balls of the brand you want.

​

3#   I have been using the pressurizer for a while and it has stopped working

​

To find the solution, the first thing to find out is where it loses.

Fill it with air and put it in a bucket of water to see where it leaks. You can leak through the filling valve, through the indicator or through the emptying button. All three things have an easy solution.

  #  Loses through the groove of the flange

If it's leaking from the flange slot, and you're sure the boat you're using is a compatible boat, it's probably due to a lack of lubrication. You have to wait two or three minutes because at first it can be trapped air. The device that is upside down and without the valve cap.

If you have opened it after submerging it, you have to remove the gasket and dry everything well, housing included. Make sure everything is dry. If there are drops of water, it does not pressurize well.

   #  There is an air leak in the rubber of the empty button

On rare occasions, either because the rubber is a little hard at first or because it is in poor condition (less than 1% of the time), leaks may occur from the empty button.

To test, pressurize the container with balls inside to 3o psi. With a dropper, syringe, teaspoon or similar, completely fill the annular space of the button with water, as shown in the photo.

If you watch for a minute or two and see any air bubbles coming out, the problem is there.

To solve it, on many occasions it is enough to disassemble the rubber, squeeze it for a minute or two with your fingers and reassemble it. This makes it more flexible and fits better, so leaks no longer occur.

As a first step, do this and check again by filling the annulus with water again. Make sure before assembly that you have thoroughly dried the button and the hole by blowing. Another method to better soften the rubber is, with the help of a pencil, to push the arrowhead in and turn it over. It will be like a hat that you can mold more easily. Then you turn them over again and place it on the plunger.

If all of the above does not work, contact us right away to send you a replacement rubber.

​

4#   It has broken, or I have lost any of the components of the pressurizer

For this type of problem, write to us by Whatsapp and we will send you the defective or missing part right away.

5#   How to recover used balls

Recovering balls with little bounce is not easy. It takes quite a long time. The instruction sheet explains how you can do this.

It can take between two and four weeks depending on the model. You have to be patient. Sometimes it is not even possible to achieve it. Ideally, start with a new bottle for optimal results, or purchase yet another device.

However, if you want to try it, this video explains how to proceed.

• Video "How to recover used balls

​

Vídeo Instructions

6#   Problems with the gasket 

The device's sealing gasket is pre-lubricated with silicone grease. If over time you notice pressure losses, it is important that you re-lubricate the joint by removing it from its housing and smearing it with silicone grease (not silicone) or, failing that, with Vaseline (Vaseline is less recommended because in the long run attacks the rubber, but it works). You can buy silicone grease on our website www.ballrescuer.com

Here is a video that shows the process.

• Video "Sealing gasket lubrication"

​

#   leaking through the inflation valve

​

That is because the threaded core that goes inside the valve will have loosened. Try a pair of tweezers or a tiny screwdriver. You will see a horizontal bar. Rotate it with the tool in a clockwise direction. It is very possible that it is enough to do that.

​

 7#   I can't get him to keep up the pressure (typical conversation with a client) 

Hello, I bought the Ball Rescuer premium last week and I can't get it to hold pressure, I opened a new bottle of head pro s and the same thing happens to me.

I squeeze as hard as I can but I can't get him to hold the pressure.

What else can I do?

Thanks

Hello

Doesn't your pressure rise or doesn't it stay?

Hello, it does not hold, it lasts 2 hours+-

Okay

Unscrew the pressure gauge and try to inflate it without putting it on.

I do not understand,

The green spout, remove it and give it pressure.

Ok I will see I did not know that it could be removed

I have removed it and put pressure on it.

I'll see in a bit.

The truth was quite loose.

That was the same.

In a couple of hours I'll look to see.

Okay

Hello, it finally holds the pressure, which I don't know if I should reassemble the pressure gauge by tightening it harder.

Yes

put it to see what happens

all ok It already holds the pressure with the threaded green spout.

Thank you.

For more information see the compatibility guide